Instagram: como recuperar contas excluídas e hackeadas


Usuário da rede social tem opção de resgatar perfil por e-mail, celular ou Facebook. Como recuperar a conta do Instagram
Solen Feyissa/Unsplash
Perder a conta do Instagram, seja por exclusão, invasão de hackers ou esquecimento de senha, pode ser um problema para a quebra da privacidade dos dados do usuário, como fotos, vídeos e documentos, que ficarão expostos.
Por isso, é importante saber o caminho de como recuperar o acesso ao perfil de forma rápida.
Conta excluída
Uma das opções de recuperação da conta em caso de perda de senha ou provável exclusão é pedir um código de acesso para ser enviado ao e-mail cadastrado no perfil ou pelo número de celular. Para isso, basta seguir o passo a passo abaixo.
Na tela inicial de login, clique em “esqueceu a senha?” ou “obter ajuda para entrar”;
Digite o seu nome de usuário, e-mail ou número de telefone;
Clique em “enviar link para login”;
Aperte “avançar” para confirmar o envio;
Um link de acesso será enviado para o e-mail ou por SMS no celular para redefinir a senha e reconectar a conta.
Além disso, existe a possibilidade de recuperar a conta no Instagram clicando na opção “entrar com o Facebook”, que também aparece na tela de login. Esta opção serve para quem vinculou as contas nas redes sociais da Meta.
No entanto, caso a pessoa tenha certeza de que a conta dela foi excluída propositalmente, por engano, ou por alguém que usou a sua senha, não é possível recuperá-la.
A única forma de voltar a usar o Instagram é criando uma nova conta. O e-mail pode ser o mesmo do perfil anterior, mas o nome de usuário precisa ser trocado.
Leia também:
Saiba como desativar temporariamente a conta do Instagram
Como excluir o perfil do Threads sem perder o Instagram
Conta hackeada
Já para os casos de perda do perfil por hacker que está utilizando a conta, é necessário entrar em contato com o suporte do Instagram para informar a invasão. Para isso:
Acesse instagram.com/hacked;
Selecione a opção “minha conta foi invadida”;
Confirme a verificação de identidade do Instagram.
O Instagram pedirá uma verificação de identidade com uma gravação em vídeo e a Meta entrará em contato solicitando informações pessoais para confirmar a identidade do usuário. Depois de três a quatro dias, o Instagram enviará um link de recuperação de conta.
Outra alternativa é tentar recuperar a conta do Instagram hackeada sem precisar entrar em contato com o suporte do Instagram. Para isso, siga os passos a seguir.
Clique em “obter ajuda para entrar” na página de login.
Solicite um link de login para recuperar a conta e redefinir senha.
Confirme se recebeu um e-mail de [email protected] sobre a alteração cadastral e clique em “proteger minha conta”.
Há também a possibilidade de mandar uma mensagem diretamente para este mesmo e-mail detalhando o problema e a data de quando perdeu o acesso à conta.
Veja também:
Os bastidores, as estratégias e a rotina de quem ganha a vida vendendo vídeos de sexo
Crianças e adolescentes no Brasil recebem conteúdo sexual na internet

Fonte: Folha | G1 | Olhar Digital

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